frequently asked questions
General faq
do you offer free estimates?
Yes! All estimates and quotes from Clear As Sky are 100% FREE all the time. Contact us to schedule your free estimate!
how do I prepare my home or business for cleaning services?
There are a few things to consider when preparing for your cleaning service. Visit our Prepare for Service page for a full list of tips to be ready for your appointment.
do I need to be home during the cleaning service?
We may require you to be present for your cleaning service if you have requested any interior services. If you have to leave for awhile, be sure to let the cleaning team know in advance so they can accommodate.
What payment methods do you accept?
We currently accept cash, check, Venmo, ACH Debit, and most major credit cards. Payment is due on the date of service unless otherwise discussed. For all payments other than cash, check, or Venmo, we will provide a payment link to your email address to submit your payment.
can i schedule recurring cleaning services?
We understand the need for regular cleaning on your property and can work with you to find a schedule for cleaning that works best for you. You may even qualify for special recurring service discounts!
do you use eco-friendly products in your cleaning services?
We do have eco-friendly solutions available! Discuss our eco-friendly options with your service provider while receiving your free estimate.
do you offer any guarantees for your services?
Here at Clear As Sky, we pride ourselves in making sure the job is done right every time. If you have any concerns with your service, please reach out to us as soon as possible so we can make it right!
what happens if the weather is bad on the day of my scheduled service appointment?
If there are severe weather conditions expected on the date of service in your area we may reach out to you to reschedule your appointment.
window cleaning faq
how often should i have my windows professionally cleaned?
There are lots of things to consider when determining how often you should have your windows professionally cleaned. In general, we recommend residential homes receive routine window cleaning every 6-12 months. However, factors such as salt spray, algae growth, and other environmental debris may mean more frequent cleaning. For our commercial customers, we recommend monthly window cleaning to properly maintain the cleanliness of windows in high traffic areas.
what is included in your window cleaning service?
For basic window cleaning, we include exterior squeegee cleaning with an eco-friendly solution, exterior window sill cleaning, and a cobweb removal guarantee. We offer other services as well that include interior window cleaning, window track cleaning, and window screen cleaning & repair. View our window cleaning services page for more information on what we offer!
do you offer interior and exterior window cleaning?
We do! Visit our window cleaning services page or talk with your service provider during your free estimate to discuss options for your interior and exterior cleaning needs.
is your window cleaning solution safe for my windows and home?
Yes! We never use any solutions that would be harmful to your home, windows, or family.
do you clean windows that are difficult to reach?
We often clean windows in hard-to-reach areas. Your service provider will be able to determine if they will be able to clean difficult to reach windows on your property during your free estimate.
what is the cobweb removal guarantee?
Pesky spiders like to move in and hide up in the corners of your windows. Our cobweb removal guarantee ensures those sticky cobwebs are fully removed from each window. This is a built-in service and is always included in our window cleaning service.
can you clean windows with special care requirements?
Yes we can! Talk with your service provider during your free estimates about any windows you have that may require special care.
how long does a typical window cleaning service take?
The time is takes for window cleaning service really depends on the size of the job. Our cleaning crew can typically complete a service of 10 standard windows in less than an hour.
pressure washing faq
how often should i have my home or business professionally pressure washed?
There are lots of things to consider when determining how often you should schedule pressure washing service. In general, we recommend residential homes receive routine surface and home cleaning every 6-12 months. However, factors such as salt spray, algae growth, and other environmental debris may mean more frequent cleaning. For our commercial customers, we recommend bi-monthly or monthly service to properly maintain the appearance of surfaces and structures in high traffic areas.
what is included in your pressure washing service?
We have a wide range of services we can include in your pressure washing package. See our pressure washing services page or talk with your service provider during your free estimate to find out about what services would be the best fit for you!
what surfaces can be safely pressure washed?
Most of the time, we can safely wash any hard surfaces outside of your home or business. At Clear As Sky, our primary focus is on concrete, wood, vinyl/PVC, siding, and roofs. However, some exceptions may apply and it is best to discuss with your service provider during your free estimate of any surfaces you would like cleaned that are not listed here.
CAN PRESSURE WASHING DAMAGE MY SIDING, DECK, OR ROOF?
It is possible for pressure washing to cause damage to some surfaces around your property when not applied properly. Our service providers have the technical skills and expert knowledge to assess different surfaces, select the appropriate cleaning solution, and calibrate the correct water pressure to avoid causing any damage to your property.
HOW DO YOU HANDLE TOUGH STAINS WHILE PRESSURE WASHING?
Our service providers are able to assess tough stains and use specific cleaning solutions that tackle tough stains such as rust, oil, algae, mold, and other organic matter.
aRE THERE ANY SURFACES OR ITEMS YOU DO NOT CLEAN?
Our team is able to clean most hard services around the exterior of your home. However, we avoid some extensions of your home such as electrical boxes, sensitive surfaces (such as rotted boards or siding), solar panels, and satellite dishes.
HOW LONG DOES A TYPICAL PRESSURE WASHING SERVICE TAKE?
The time is takes for a pressure washing or soft wash service really depends on the size of the job. Our cleaning crew can typically complete a standard driveway (600 sq. ft.) in around one hour and a mid-size single story home siding in around two hours. During your free estimate, your service provider will be able to give a close estimate to how long your cleaning service will take.
IS YOUR soft WASHING SOLUTION SAFE FOR MY HOME?
Our team at Clear As Sky is trained to ensure that our cleaning solutions are safe for your home or business. We dilute all of our solutions to a safe amount in order to protect your surfaces and not cause any damage. If you are concerned about chemical solutions on your property, discuss with your service provider about our eco-friendly solution options during your free estimate.
WHAT IS SOFT WASHING?
Soft washing is a gentle, low-pressure cleaning technique designed for delicate surfaces like roofs, siding, decks, and fences. This method uses a specialized cleaning solution in combination with mild water pressure to effectively eliminate dirt, algae, mold, and other contaminants, all while protecting the integrity of the surface. This method of exterior cleaning is less damaging than the harsh spray of a standard pressure washer and typically uses less water.
CAN i JUST DO PRESSURE WASHING AND SOFT WASHING MYSELF, OR DO i NEED TO HIRE A PROFESSIONAL?
While it is possible to do pressure washing and soft washing yourself, it does require expensive equipment, specialized knowledge, and lots of labor to avoid damaging your home or business. We recommend hiring a trained professional to make sure the job is done right. Clear As Sky's trained service providers have the skills to assess different surfaces, select the appropriate cleaning solution, and use the correct pressure and technique to achieve optimal results. Hiring a professional can save you time, effort, and potential costly mistakes.